Melas is a modern online beauty retailer for skincare, haircare, body care, K Beauty, African and Caribbean beauty essentials, beauty kits and popular beauty brands.

We make beauty products easier to find, easier to shop and easier to trust.

Melas stands for Made for Every Look And Shade.

It reflects our belief that beauty should feel accessible, relevant and easy to shop for different routines, textures, looks and shades.

We source products directly from trusted suppliers and reputable stockists.

Product authenticity matters to us, and we work to ensure that the products we sell are genuine, sealed where applicable and suitable for retail sale.

Add your chosen products to your basket, go to checkout, enter your delivery details and complete your payment.

Once your order is placed, you will receive an order confirmation by email.

Available payment options will be shown at checkout.

All payments are processed securely through our payment providers.

If you need to change or cancel your order, please contact us as soon as possible.

If your order has not yet been dispatched, we will do our best to help. Once an order has been dispatched, we may not be able to change or cancel it.

Standard UK delivery usually takes 1 to 3 working days after dispatch.

Delivery times may vary during busy periods, promotions, courier delays or bank holidays.

Where tracking is available, tracking details will be sent after your order has been dispatched.

Please allow some time for tracking information to update.

Customers are responsible for providing the correct shipping address and contact details at checkout.

If you notice an error, contact us as soon as possible. If your order has not yet been dispatched, we will do our best to update it.

Once an order has been dispatched, we may not be able to change the delivery address.

For hygiene and safety reasons, opened, used or unsealed skincare, haircare, body care, cosmetic and personal care products cannot be returned unless they are faulty, damaged, incorrect or not as described.

Stop using the product immediately.

If irritation continues or you are concerned, seek advice from a qualified healthcare professional.

Melas does not provide medical advice.